Dalbir Sons Jewellers

Browse your favorite jewellery piece, click ADD TO CART, and proceed to checkout. Fill in your delivery details and select a preferred payment method. It’s that easy!

We accept Credit/Debit Cards, Net Banking, UPI, PayTM, and also offer Cash on Delivery (COD) on select locations.

Yes. As we deal in precious metals, our prices may vary based on daily gold and silver rates.

Yes, we offer Cash on Delivery for select pincodes. Cash on Delivery (COD) charges apply as per the applicable rate of our delivery partner.

Absolutely! Reach us via Call or WhatsApp at +91 7098123456 and we’ll guide you through the process.

Yes! We welcome customization requests depending on design feasibility and metal availability. Just connect with us at dalbirsons@gmail.com or call us.

You can track your order through the My Account section on our website. For assistance, feel free to contact us directly.

• Ready-to-Ship pieces are dispatched within 2-3 working day of order confirmation.
  
  
• Made-to-Order creations are handcrafted just for you and typically take 3 weeks to be dispatched.
  
  
• All orders are delivered via insured and secure shipping, arriving in 2–4 working days.
  
  

A dedicated executive will personally keep you updated at every stage of your order.

Not sure if we ship to your location? Just Contact Us and we’ll confirm it for you.

• Free shipping on all prepaid orders.
  
  
• Cash on Delivery (COD) charges apply as per the applicable rate of our delivery partner — non-refundable in case of returns.

Once dispatched, you’ll receive a tracking link via email. Facing any trouble? Our team is just a call or message away — Contact Us.

• You may return or exchange most items within 15–30 days of delivery (depending on product type).
  
• Customised jewellery is non-returnable and non-exchangeable.
  
• For full return details, please check our Return Policy.
  

To request a return:

• Use our online Return Request Form – Click Here, or
  

Email us at dalbirsons@gmail.com with your order number and product details.

Return shipping is at the customer’s expense due to the high security and insurance required for jewellery logistics.

Refunds are processed within 3–7 business days after we receive your returned item.

Currently, we serve customers within India — but international shipping is coming soon!

Gold is available in various purities – the higher the karat, the more pure the gold:

• 24K – 99.9% Pure (Too soft for everyday wear)
  
  
• 22K – 91.6% Pure (Ideal for traditional jewellery)
  
  
• 18K – 75% Pure (Best for diamond-studded designs)
  
  

14K – 58.3% Pure (Popular for lightweight, daily wear) We craft jewellery in all purities to suit your needs — from heirloom pieces to everyday elegance.

Yes, all our diamond-studded jewellery comes with certification from trusted laboratories like IGI, GIA and HRD, assuring you of quality and authenticity.

Absolutely. Every piece of gold jewellery carries a BIS hallmark — a symbol of purity, trust, and quality.

At Dalbir Sons, we create jewellery in solid gold, sterling silver, certified diamonds, and a selection of precious & semi-precious gemstones — blending tradition with timeless craftsmanship.

Yes, we offer a curated selection of authentic, untreated gemstones — including Emerald (Panna), Yellow Sapphire (Pukhraj), Blue Sapphire (Neelam), Coral (Moonga), Pearl (Moti), and more. Each stone is carefully sourced and quality-checked to ensure purity, natural origin, and astrological effectiveness.

• Wear jewellery last, after applying perfume, makeup, or lotion.
  
  
• Store each piece separately in soft pouches to avoid scratches.
  
  
• Clean gently with mild soap and lukewarm water to maintain its sparkle.

• Avoid wearing jewellery while swimming, bathing, or during workouts.
  
  
• Let sanitizer dry before wearing your jewellery—it can dull the shine.
  
  
• If exposed to sweat or chemicals, clean your jewellery immediately.

Yes! Follow these simple steps:

• Soak in a mild soap + lukewarm water solution.
  
  
• Gently scrub with a soft brush.
  
  
• Rinse and pat dry with a soft towel.
  
  

Pro Tip: Professional polishing is recommended every 12–18 months.

Yes, we offer complimentary polishing! 

• You may also visit a local jeweller for quick polishing.

Don’t worry—we’ve got you covered.

Contact us at dalbirsons@gmail.comor call +91 7098123456.

We offer a No-Questions-Asked Sales Return Policy within the defined return period. Customers can return a product for a credit note redeemable on any jewellery of equal or higher value, subject to availability.

• Jewellery (Gold, Diamond, Silver): Within 15 days of purchase.
  
  
• Gold/Silver Coins & Bars: Within 2 days of purchase.
  
  

Items must be:

• In original condition, unused and untampered.
  
  
• Accompanied by the original Tax Invoice and Diamond Report Certificate (in case of Diamond Jewellery). Returns are not accepted for damaged, altered, repaired, or chemically affected items.
  
  

Yes. The representative must carry:

• A signed authorization letter from the original purchaser.
  
• A valid photo ID proof and copy of the purchaser’s ID.
  
• Original Tax Invoice

We issue a Credit Note equal to the Net Bill Value (including taxes and making charges, excluding discounts).

Note:  Cash, bank, or cheque refunds are also offered.

Yes, these include:

• Customised or personalised jewellery.
  
  
• Jewellery without original documents.
  
  
• Items damaged due to mishandling or negligence.

Report any defects within 15 days.

We will inspect and decide whether to repair, replace, or issue a credit note.

Products damaged due to customer mishandling may be ineligible for return.

We will repair or remake the item. The timeline will be shared during the process based on the design’s complexity.

Yes, you may return your item at any Dalbir Sons Jewellers store across India.

Please contact our customer service team at:

📧 dalbirsons@gmail.com

📞 +91-7098123456